Text regular text here

2020 Late registrations are still open! Click here to Apply Online
Registrations for semester 2 is now closed.

FAQ’s

FAQ’s

Final Assessment FAQ’s

Yes.  Follow the same procedures as with assignment1. Download the ‘How To’ guide from your eLearn portal, and ensure you receive your emailed confirmation of submission (not the Turnitin Digital Receipt) and that the status on your submission page shows ‘Uploaded for Grading’ and highlighted in green.

Yes – answers must be typed for all modules except numerical modules which can be hand written. The normal exam time (e.g. 3 hours) is now double, allowing time for downloading the question paper, uploading your answer and also for typing the answers.

Yes – the requirements are exactly the same – final assessments are to be typed and saved as PDF documents

No. Internet sources should NOT be used – only academic resources are to be accessed.

No citing is required.  Your answers are to be the same as it would have been for written exams.

You will receive an email via eLearn confirming your submission – the same as you did with the assignments.  Once submitted, go back and check that the correct document was uploaded.  .The status on your submission page also shows ‘Uploaded for Grading’ and highlighted in green as a secondary confirmation of submission.

Students must access eLearn, select the relevant module and click on “Final Assessment” (see below).  This will open the Final Assessment page which will provide all the questions to be completed. Exam question papers will only be available at the start time on the date of your scheduled examination.

7 Image

Students writing undergraduate modules will have 6 hours from the time you can access the exam e.g. 08h00 up to 14h00 to download the exam, to complete it (offline) and then go back online to submit your final assessment. You may use this time as you wish, as long as you have uploaded your final assessment answer as a single PDF document before the closing time. We recommend that you start the Turnitin process at least 90 minutes before the exam closing time. Pls note the first three submissions to Turnitin will return a report in 15-25 minutes, there after a report will be returned in 24 hours. If your Turnitin report is still pending as it nears the closing time, PLEASE submit your PDF document as a submission must be received. We may then ask for the Turnitin report once marking commences.

Postgraduate students will have 8 hours e.g. from 08h00 to 16h00 to access, complete and submit the final assessment.

Refer to Final Assessment email 4 of 4 which contains detailed information.

The final assessment questions will be in the format of a normal exam.  The difference is that this is an open book exam and that it is completed and submitted such as an assignment.

Please watch the video on how to complete an open book exam.  Refer to Final Assessment emails 2, 3 and 4 of 4, sent over the last 7 days, which contains detailed information.

Numerical modules such as finance and economics modules may be hand written.  All others are to be typed and saved as a PDF document.  The same process as per assignment 1. Refer to Final Assessment email 3 of 4 which contains detailed information.

You can use your mobile device to access the final Assessment question paper and to complete the Final Assessment.

Students have either 6 hours for undergraduate modules or 8 hours for postgraduate modules.  Students will only require internet access when downloading the final assessment, and again when uploading the answer. Should there be no electricity, you may use your cell phone to upload the final assessment using the Moodle app. Download the Moodle app from the Apple Store or from Google Play Store

The expectations per module would be similar to what the assignments have prepared you for. No marks are awarded for quoted portions of content, or for copying from your Textbook, markers need to see you have a thorough understanding of the theory, and can APPLY it to a case study or real-life scenario.

The similarity settings for Turnitin is the same as for the assignments.  Students must only upload the final assessment once for the final assessment. Pease allow at least one hour for uploading to Turnitin and 15 minutes to upload the assignment for grading.  

Numerical modules may be hand written.  It is recommended to download a scanning app such Adobe Scan for from the Apple Store or from the Google Play Store.

The start times are shown on the Exam Confirmation letter which can be downloaded from the Student Portal, or as per the Final Assessment timetable which was emailed to students as part of Final Assessment email 2 of 4.

Your answer script must be uploaded using the upload link as provided in the Final Assessment folder, under the correct module. This is located in the same folder on eLearn that the question paper is made available..

On completion of the marking process, the Turnitin report is used to determine whether there are similarities with other students who submitted their answers.  In the event that there are similar answers to other students, or copied form online resources or any other recourse which contravenes plagiarism rules, then this will be investigated and where required, an inquiry will be held where a student will be allowed to state their case as to why a high Turnitin percentage was recorded. Please note referencing and citing are not required for this examination.

Access the IMM Graduate School website, access eLearn, select the relevant module, and then click on “Final Assessment” as per below. Or in cases where the IMM Graduate School website may be blocked by a company issued device, please use this link: https://learn2020.imm.ac.za/login/index.php

7 Image

Yes. Follow the same process as for module 1. The final assessment must be uploaded to Turnitin to create a similarity report, then upload the Turnitin report and final assessment as one PDF document.

No, please note that if using a company issued device, strict security settings may restrict access to the IMM Graduate School website, in these instances, please use copy and paste this link into your browser bar: https://learn2020.imm.ac.za/login/index.php

Yes, absolutely. Please note that if your account is not settled before the exam result release dates, 24-26 June 2020, your exam results will be withheld until the account is settled.

Where possible, please try and follow the same formatting and layout as use for assignment 1 written assignment.

Please ensure that you submit your PDF document, even without the Turnitin report. A submission of the document to be graded must be made before the closing date and time. Once the marking process commences, we may then request a copy of your Turnitin report for review.

Please note that all PI fees have been reversed to PI students accounts for use in an upcoming semester. PI students will now write their exams at GMT+2 time, or at South African time as per the final assessment timetable.

IMM Graduate School of Marketing FAQ’s

Go to the IMM website and look under the “Current Students” tab where you will find an option called “Secondhand Textbooks”. This option allows students to either search for secondhand textbooks that they wish to purchase, or they may post textbooks they wish to sell.

Students who qualify for a Supplementary exam you will be notified via an SMS. You may book online via the Student Portal. The timetables for the Supplementary exams will be released on the website in November.

All Supplementary Exams will need to be written in the Supplementary period of the Semester. For example, if a student fails a module in the 1st Semester and qualifies for a Supplementary Examination, then the Supplementary Exam will needs to be written in July. If a student fails a module in the 2nd Semester and qualifies for a Supplementary Examination, then the Supplementary Exam needs to be written in December.

Students need to be registered in order to gain access to the assignments as the eLearn profiles are updated according to the registration of module/s.

If you have failed the Supplementary Exam you will have to register to complete that module again. The cost of registering the module is the module registration fee of R2535.

Students may register a maximum of 4 modules per semester.

IMM Short Courses FAQ’s

A short course is any short learning programme offered by higher education institutions outside their formal structured undergraduate and postgraduate programmes. So it doesn’t lead to a qualification on the Higher Education Qualifications Sub-framework (HEQSF), but it will certainly equip you with the workplace-relevant knowledge and skills needed to advance your career.

Yes, absolutely. The IMM Graduate School is a reputable provider of higher education and offers a comprehensive selection of programmes and qualifications in marketing, supply chain and general business management. We have a solid track record of assessing, delivering and conferring certificates, diplomas and degrees of the highest academic integrity. Our excellent outcomes-based education allows you to study remotely in your own space, at your own pace, while supporting you every step of the way to achieving your academic and personal goals.

You don’t need a formal qualification to enrol for an online short course, however, proficiency in English and computer literacy is a must. If you’d like to enrol for one of the IMM Graduate School’s formal programmes, all the relevant entry requirements for that programme must be met.

On average you’ll need about 6 hours a week to complete the short course, including the time spent on completing your assignment.

You can start your short course anytime that suits you best. This way, you’ll be able to fit it in and around your busy lifestyle or work schedule. However, each course has a certain timeframe within which it needs to be completed. Once you pay for and initiate the course, the clock starts ticking. We urge you to take note of the duration of your course in order to ensure you complete it within the given timeframe.

Here’s the nitty-gritty:

  • All fees stated in the official website are inclusive of VAT.
  • Fees are fixed for each short course, however, IMM reserves the right to change fees without notice.
  • In order to commence the short course, a student must pay a minimum of 60% of the fee prior to the course commencement date.
  • The balance of the fee is payable within four (4) weeks after the course commencement date.
  • The student will only have access to the first four (4) modules of a given short course and the remainder of the modules will be released when payment is made in full.
  • In the event that the balance is not paid, the student will not be allowed to access the balance of the modules to complete the short course.
  • Students who have made 100% of the payment upfront will get access to the full course immediately.
  • Students who have paid the minimum of 60% by commencement date will be granted a 75% refund of monies paid if the course is cancelled prior to the commencement date.
  • Students who have paid the minimum of 60% by commencement date will be granted a 50% refund of monies paid if the course is cancelled prior to the four (4) week cycle post the commencement date.
  • Any cancellation requests after the four (4) week cycle post the commencement date will not result in any refund of money whatsoever.
  • Cancellations and subsequent refunds will only be considered if it is as a direct result of:
    • Death
    • Temporary/Permanent disability
    • Dread disease
    • Force majeure
  • IMM Graduate School reserves the right to request information that supports the reason for cancellation.

The IMM Graduate School is a forward thinking institution, keeping in line with international standards when it comes to industry-relevant course material and best practices. We partner with top international establishments to bring you courses based on current global trends, equipping you to take your next giant leap forward in your career, no matter where in the world you may find yourself.

Two of our short courses have international accreditation namely, the Transport and Logistics courses. Both are CILT accredited and you will receive a CILT International Certificate on completion of these courses. However, all short courses are presented and approved by our various partners in collaboration with the IMM Graduate School and certification is industry recognised.

We have also partnered with The Open University (OU) to bring you five dynamic, industry-directed courses. The OU is a UK-based online learning and research university and an industry leader in executive education and upskilling the workforce. Its mission is to be open to people, places, methods and ideas. The OU promotes educational opportunity by providing high-quality university education to all who wish to realise their ambitions and fulfil their potential, and seeks to be a world leader in the design, content and delivery of supported open learning.

The five course we offer through The OU are:

  • Developing Your Leadership Style
  • Finance For Non-Financial Managers
  • Project Management
  • Connecting With Your Customer
  • Understanding Financial Technologies

The Short Course Administrator is your go-to person and can be contacted on shortcourses@immsc.co.za or (011) 628 2000 (Be sure to ask for the short course administrator).

Of course! Each of our short courses has been developed by an industry expert and, in most instances, this person (your head tutor) will be one and the same individual.  You can most certainly speak to them on all short course content related issues via email or on iCampus the learning management system.  Once you’ve registered for a short course, you’ll be given access to your head tutor via their email address.

All you need is a good internet connection and you’ll be on your way. You’ll be able to access all our courses on your desktop, laptop or smartphone, perfectly suited to fit your on-the-go lifestyle.

Although the short courses offered by the IMM Graduate School are not accredited, we are registered with the Department of Higher Education and Training (DHET), quality assured by the Council on Higher Education (CHE) and registered with South African Qualifications Authority (SAQA). It goes without saying that we’re well-established, well-run and well-versed in education, training and skills development, and have the backing of the pivotal institutions mentioned above.

The IMM Graduate School is committed to ensuring the quality of our short courses by developing and implementing sound quality assurance mechanisms, including the processes as proposed in the CHE Short Course Good Practice Guide. Furthermore, we have a quality assurance committee, a programme committee and an academic board that assists us in ensuring that best practices at all levels are set in place. The IMM Graduate School is a Services SETA (SSETA) Accredited Higher Education Institution (Accreditation Number 0096).

The short courses presented by the IMM Graduate School are currently offered outside of the Higher Education Qualifications Sub-Framework (HEQSF) and, as such, NQF levels and credits are not assigned to them.

Our short courses are offered in collaboration with first class universities that are internationally recognised. At the end of your course, you’ll be powered up with new skills and awarded a certificate of completion issued by the universities we partner closely with.

In line with the regulations of the CHE (Council on Higher Education), the short courses are not aligned to or allocated NQF levels or credits, as they do not lead to full qualifications. The NQF system is important in moving from one qualification to another. However, the short courses offered by the IMM Graduate School are designed for a different goal – to offer practical, workplace-relevant skills and not as a vehicle to move into other qualifications.  As such, the NQF system doesn’t play a major role in the accreditation of skills and competencies you will develop through your short course through the IMM Graduate School.

No, you don’t need to write an exam to complete any short course. Whew! You will, however, be required to complete either an assignment or an assessment to illustrate your grasp, understanding and application of the course content. You’ll need to achieve a 50% pass rate in order for your submission to be viewed as successful, but we know you’ve got what it takes to pass with flying colours. Once you’ve completed your short course and you’ve successfully passed the assessment or assignment, you’ll then be awarded a Certificate of Completion.

You’ll be issued with a Certificate of Completion from our reputable institution, The IMM Graduate School. All the important details will be there, making sure your certificate is hard proof of your hard-won skills. If the short course is being offered in conjunction with one of our partners, their branding will also appear on the certificate as a recognised stamp of approval.

Because our courses are presented online, we don’t have a formal ceremony for the awarding of certificates. But who needs pomp and ceremony? What matters most is what that certificate represents and you can be assured that it will stand you in good stead for career and industry advancement.

Knowledge is power. Fact. The more you know, the more you’ll grow. On completion of a short course through the IMM Graduate School, you’ll be better equipped to face workplace challenges, enhance your professional performance and, thereby, boost your career. When your course is done and dusted, you’ll be awarded with a certificate that is approved by the IMM Graduate School and our respective partners, recognising the skills and key competencies you’ve developed along the way. You can add this recognition to your LinkedIn profile or professional CV, sending a shout-out about your new skills-set to current and future employers. It can also assist if you apply for Recognition of Prior Learning (RPL) when registering for a formal programme and is a great stepping-stone to further studies.

You’ll be able to download your certificate from our learning management system, iCampus, immediately after you receive notification of the successful completion of your short course or the passing of your assignment or assessment for a given course. However, certificates for the Open University Courses will be available immediately after the course has come to an end. In order to receive your certificate, you’ll need to answer a short 4-question survey before you can download it. iCampus will prompt you step-by-step through the quick and simple download process.

Due to the nature of a short course, no exam will be written. As such, it’s very important that your assignment meets the minimum pass rate. There is unfortunately no opportunity to resubmit your assignment should you not meet the minimum pass rate and you will receive a letter of attendance instead of a certificate of successful completion. However, there is nothing preventing you from redoing the short course. We know that life can sometimes be unpredictable and that there may be valid reasons for you not making the grade the first time round. You can submit a motivation, which will be reviewed by the Short Course Team at the IMM Graduate School, and a discount on your re-registration will be provided.

Please make sure you’ve entered the correct login details. If you’re still not winning, please email
shortcourses@immsc.co.za and we’ll assist you.

Yes, you can! All you need to do is right click and save. Just make sure the document you want to save is in PDF format.

Yes, you’ll be able to print the content of the short course and get your hands on a hard copy, making sure you always have access to course material no matter where you are. Just click on the PDF file, download and print.

No, you don’t need to buy textbooks for any of the short courses, but where necessary, you’ll be advised of any additional reading for a particular short course.  Links to the additional reading will then be supplied, keeping your study material at your fingertips and allowing you digital access to the most up-to-date research in your chosen field of study. Besides, we think lugging around heavy bags of books is old school.

We do collect information from visitors to our site, but this is purely for registration purposes and to ensure we have the correct information to issue a certificate post the completion of the short course. We also make use of students’ email addresses for promotional purposes, but we only use this to promote the short courses offered by the IMM Graduate School. We don’t provide any of our database details to third parties. In other words, we won’t be sneakily passing your details on to anyone else.

Cookies are small files that are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can be made aware of data in the cookie and is able to conveniently carry information from one visit to the website (or related site) to the next. This means the server machine isn’t burdened with massive amounts of data storage. So yes, IMM Graduate School does make use of cookies, but under all the technical jargon, it just means that you will have information tailored to you and the best possible user experience.

Payments are secured by Payfast‘s secure payment portal which will be redirected to when you’re making a payment. If you have any queries, please contact us on  shortcourses@immsc.co.za.

Yes absolutely! We know that an educational decision can be a big decision, so we’ve put together a unique system to help you decide. We offer all prospective students the exclusive opportunity to “try out” a number of our online short courses before you commit to any one. This way you’ll get a good at the course material on offer and find the course that best suits you.

With our “Try Before You Buy” offer, you’ll get:

  • An Introduction to the Course
  • A Video Overview of the Course
  • One Free Module
  • Q&A for that specific module

Because you’ll have access to an entire module of 12 of our online short courses with our “Try Before You Buy” offer, you’ll get a comprehensive what that specific course is about and how it will complement or boost your career. If it’s in line with what you’re aiming to achieve, you can sign up there and then. If not, you can take a look at other courses from our diverse and extensive range. We’re certain you’ll find the perfect “career fit.”