You get into the elevator and your boss says, “Can you just run this project?”. You say yes, of course, but now what? Wouldn’t it be lovely if we could snap our fingers and Voila! things – just – happen? In the real world, it doesn’t work that way. Organisations must use projects to drive change, step-by-carefully-planned-and-implemented-step. What is project management? Projects are how organisations make things happen. They process and deliver the changes that improve services to customers and increase organisational and operational effectiveness. More formally defined, project management is the practice of initiating, planning, executing, controlling, and…