Should brands try to change the world? What the research says. Psos researcher Nick Coates examines some of the recent adverts placing themselves in the firing line and the long-term consequences of aligning themselves with these messages, as well as some considerations prior to launching campaigns. It is the remit of advertising to elicit a reaction from consumers, but in the era of increasingly volatile public backlashes, brands are navigating very rough waters by placing themselves in the political or “social issue” space, especially with public feedback channels rapidly multiplying on social media. Gillette’s controversial advert Gillette is the…
Should brands try to change the world? What the research says.
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