2023 Semester 1 Intake. Applications for semester 1 intake are open. Apply now.

Marketing trends for 2023

As the internet grows and new trends arise, so does marketing. Digital marketing has to constantly adapt and evolve to keep up with the growth of the internet and social media, as well as keep up with the demands of customers. If marketers do not take advantage of these new developments, they will be selling themselves short.

Marketing trends for 2023

Why every business needs digital marketing

No matter what type of business you have, or whether it’s well-established or a start-up, every business needs digital marketing. Digital marketing allows businesses to reach their target audience, it optimises and improves conversion rates, increases customer loyalty, and improves the business’ credibility.

The biggest marketing trends for 2023

  1. Gathering data through innovative ways
    Data is important to all marketers, but access to data has changed due to updates in privacy laws. Because of this marketers have to be innovative in order to obtain the data they need to create marketing strategies. An example of an innovative way to gain data is form building. Online forms as well as surveys can easily get you the information you need from your target audience.
  2. Putting more importance on email marketing
    Email marketing is mainly used to generate leads, but a trend for 2023 will be using email marketing for product launches. As many businesses have email subscriber lists of existing or potential customers, products can be launched via email to an audience that is already interested. This can increase engagement and profits within the business.
  3. Real-time messaging platforms
    Today, many customers have shorter attention spans. To adapt to this, marketers can use real-time messaging platforms. Customers will gain the information they need and this would lead to higher engagement and profits. Real-time messaging platforms can also be used as a way of collecting data over time and offer insight into the business’ customers.Real-time messaging platforms
  4. Influencer marketing
    Influencer marketing is currently one of the biggest marketing trends and this is not going to die down in 2023. No matter which social media platform, making use of influencers has led to high returns and great Return on Investment. To properly use influencer marketing, businesses need to know their audience and know which influencers appeal to their audience. If a business has chosen an influencer that does not appeal to its audience, it would be a waste of time and money.
  5. Focusing on online shopping
    The customer is king and want instant gratification more and more. Especially when customers shop online, they often want the items in their cart as fast as possible and then sent out for delivery as fast as possible. To maintain the customers’ attention and loyalty, online shopping platforms need to constantly be customised and updated. Marketers should also create an online library containing all the information and answers to possible questions that customers may have when doing their online shopping.
  6. Outsourcing
    A trend on the horizon for 2023 is outsourcing to digital marketing agencies. This will ensure that marketers get more done faster and have the opportunity to take on more projects at once. Outsourcing to digital marketing agencies will also offer marketers the opportunity to learn and possibly lead to new business opportunities in the future.
  7. Chatbots
    Chatbots are a hot trend right now and will continue to be one in 2023. Chatbots function to offer customers information and answers to their questions no matter the time of the day. This assists in customer retention and loyalty, as well as in raising profits and engagement.

Chatbots

In Conclusion

Many of the current marketing trends will continue to dominate in 2023 with a few new ones entering the scene. Marketers should follow these trends and incorporate as many of them as they can if not all. But it should be noted that marketers have to be educated on the trends and how to successfully implement them to achieve their marketing goals.